Executive Briefing4 min read
When the Problem Isn't Training
The most expensive error in organizational learning is answering a non-training problem with a course.
ReadYou are here: Insights — short writing that sits underneath the frameworks.
Insights
Practical Ideas for Better Work
Clear perspectives on learning, performance, AI, onboarding, and the systems that help people do their best work.
Two ideas run through most of this writing: information is not capability, and performance gaps show up at identifiable transitions. Both are set out in the KSA Flow framework.
See the KSA Flow frameworkExecutive Briefing
3 pieces
Article
4 pieces
Article5 min read
Why Training Doesn't Always Fix Performance
A short taxonomy of what else it could be.
In progress — publication forthcomingField Note
1 piece
Framework Note
2 pieces
What If?
1 piece
What If?7 min read
What If: Rebuilding Onboarding for a High-Turnover Public Service
A publicly reported organizational problem analyzed as a hypothetical engagement.
In progress — publication forthcomingContact
Want this thinking applied to your problem?
Whether you're building a stronger team, improving onboarding, or looking for someone to lead the work, I'd welcome the conversation.